Frequently Asked Questions

Ubuntu Connect is a platform that connects freelancers with employers globally, offering a wide range of professional services. Our goal is to provide reliable, skilled talent for businesses while empowering freelancers with opportunities for growth.

Signing up is easy! Just click on the "Sign Up" button on our homepage, fill in your details, and choose your role as a freelancer or employer.

Freelancers can subscribe to our platform for $5 for 3 months, $12 for 6 months, or $15 for a year. Both freelancers and employers are subject to a 3.5% transaction fee on job payments, and freelancers are charged a 6.5% platform fee per job.

Employers pay the job fee upfront into our secure wallet. Once the job is completed and approved, the payment is released to the freelancer after deducting the applicable fees.

We accept major credit and debit cards, as well as digital wallets, for payments and withdrawals.

Freelancers can withdraw their earnings directly to their bank account or digital wallet. The processing time varies depending on the withdrawal method chosen.

If a dispute arises, our support team is here to help. We offer mediation services to ensure that issues are resolved fairly.

Refunds may be issued if a job is canceled or not completed satisfactorily. Please refer to our refund policy for details or contact our support team.

To stand out, complete your profile, showcase your best work, and actively apply to relevant jobs. Employers value detailed profiles and portfolios.

Our support team is available via email, chat, or phone. Visit our "Support" page for more details on how to reach us.

Yes, Ubuntu Connect is available to freelancers and employers globally, providing a platform for cross-border professional collaborations.

There are no strict requirements, but having a complete profile, showcasing your skills, and adhering to our community guidelines will enhance your experience.

You can update your profile and payment information by logging into your account and navigating to the relevant section in your dashboard.

Ubuntu Connect hosts a wide range of services, including graphic design, web development, content writing, marketing, and more. We are continuously expanding our categories to meet market demand.

Delivering high-quality work, meeting deadlines, and maintaining excellent client communication are key to becoming a top-rated freelancer. Consistent positive reviews will also boost your ranking.