Problem: Difficulty completing profile or adding skills.
Solution: Ensure all required fields are filled, use supported file formats, and save changes before moving to the next section.

Problem: Issues with posting a job or saving details.
Solution: Ensure all sections of the job post are complete and saved. Check your internet connection and browser settings.

Problem: Payment is not processing or being rejected.
Solution: Confirm payment method details and ensure funds are available. If issues persist, contact support.

Problem: Messages not sending or receiving.
Solution: Refresh the page or check your internet connection. Ensure you’re logged in and have no restrictions on your account.

Problem: Can’t accept or request changes on completed projects.
Solution: Verify all project steps are completed. Clear your browser’s cache and try again.

Problem: Dispute process not progressing or documentation issue.
Solution: Submit all relevant communication and work files to support. Follow up after 48 hours if unresolved.

Problem: Account accessed without permission.
Solution: Immediately change your password and enable any available security features. Contact support for further assistance.

Problem: Site features not working as expected.
Solution: Use an updated version of Chrome, Firefox, or Safari. Clear your cache or try another device.